We respect your privacy and take the protection of it seriously.
Gardening Services Gardeners is the data controller of this information, in regulation with the Data Protection Act (1998).
The following is the data we may collect:
1.1 Any information you provide when filling in forms on our gardeningservicesgardeners.co.uk and/or app, which includes downloading the app, making a booking enquiry through the app or email, requesting any further services or reporting a problem to us. This information could include your name, telephone number, address, email, username, password, age, financial and credit card info, household and business data, pets you may have, photos of your property that you have provided and other information that has been registered with us.
1.2 Any contact you make with us could be recorded.
1.3 We may request that you complete research surveys but you are not in any way obligated to do so.
1.4 When you utilise our app or visit our website using a mobile phone, we will automatically record technical information, such as the type of mobile device, the network you use, your mobile operating system, the mobile browser type and your time zone.
1.5 When visiting our website using a computer, we may log your IP address, operating system and the type of browser. This is used for system administration and for reports to advertisers. None of this statistical data will ever identify you individually.
1.6 Traffic date, location info, weblogs and accessed resources will be collected when using the app for billing purposes.
1.7 We may determine your current location to provide location enabled services when using our app, through GPS and similar technologies.
1.8 We may receive some information about you from third parties that we work with closely.
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are used to remember your preferences and improve your browsing experience on the site. Cookies do not contain personal information, but they do help us recognize your device and gather information about your use of our site.
Types of Cookies We Use
- Necessary Cookies: These cookies are essential for the functioning of our site and cannot be turned off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.
- Functional Cookies: These cookies allow us to remember choices you make on our site
1.9 Any data we retrieve from you may be transferred and stored in a country within the (EEA) European Economic Area. The info may be collected by staff outside EEA who work for us or our partners when we are handling your booking, payment info and supplying any support services. When you submit data to us, you are agreeing to it being stored, transferred or processed.
1.10 All the information you provide us will be stored on our secure servers. We assure you that credit card details are fully SSL encrypted to guarantee safety. You maintain responsibility for ensuring your password is confidential.
1.11 When you send data via the internet, it is not fully secured. We take all measures to safeguard your information but cannot guarantee the full safety of any transmission to our site so they are at your own risk.
How we Use your Personal Information
1.12 We will use your information to:
1.12.1 Make our website and app presentable and usable for your computer or device.
1.12.2 Handle your booking enquiries and arrange the services you desire.
1.12.3 Make sure all contract obligations are carried out.
1.12.4 Make it possible for you to use our interactive service features.
1.12.5 Give notice of modifications to our app, website or available services.
1.12.6 We or third parties can offer relevant information about goods or services that may be of interest to you. At any time you can opt out of receiving such messages, using the contact info detailed below.
1.13 We may provide the following types of data with your chosen service provider:
1.13.1 Name, contact info and address;
1.13.2 Details and photos your provide about your property, as well as the services you require;
1.13.3 The non-binding estimate we provide;
1.13.4 Your payment info.
1.14 We may at any time provide your personal data to any member of our larger group, as per section 1159 of the UK companies Act 2006.
1.15 Third-Party Disclosure:
1.15.1 If any of our business assets are bought or sold, we may unveil your date to the buyer or seller;
1.15.2 If our assets or gardeningservicesgardeners.co.uk as a whole are acquired by a third party, any of our customers' personal data will be transferred to it.
1.16 You can refuse to have your personal data processed for marketing purposes.
1.17 The Act guarantees you the right to access any information we hold concerning you.
Links to Third-Party Websites
We may use links on our website that lead to and from other websites. These will be sites of our partners and other affiliates. If you utilise any of these links, be aware that each individual site has their own privacy policies and may differ from ours. We accept no responsibility or liability for them.